Using Lycky8 Terms and Conditions

By accessing or using the Lycky8 platform, you are deemed to have fully accepted these Terms and Conditions. These Terms constitute a legal agreement between Lycky8 and the user. It is therefore essential to read these Terms and Conditions carefully before accessing the site.

Lycky8's Terms and Conditions apply equally to use of the platform through all types of devices — computers, mobiles, tablets. If you do not agree with any part of these Terms, please refrain from using our platform.

Lycky8 reserves the right to change, amend or update these Terms at any time. Continued use of the platform after changes have been made will be deemed acceptance of the new Terms. It is therefore recommended that you check this page regularly.

To open an account on Lycky8, the following eligibility criteria must be met. Accounts cannot be created or used if these conditions are not fulfilled.

• Age must be 18 years of age or older is required.
• Online gaming must be legally permitted in your country of residence.
• One person only one can open an account.
• All information provided during registration must be true and accurate.
• Family members of Lycky8 employees are not permitted to open accounts.

Once registration is complete, Lycky8 will send a confirmation message to your email. Follow the instructions in that message to activate your account. Never share your account password with any third party.

To withdraw from Lycky8 or to make transactions above a certain amount, KYC (Know Your Customer) verification must be completed. This is mandatory in accordance with international financial security standards.

KYC verification generally requires the following documents:

• Proof of identity: National ID card, passport or driving license.
• Proof of address: Utility bill or bank statement (within 3 months).
• Proof of payment method: Proof of ownership of the account used for deposit.

If submitted documents are unclear or incomplete, Lycky8 may request additional documentation. Withdrawal requests will not be processed until KYC verification is complete.

Secure and verified payment methods are used for deposits and withdrawals on Lycky8. Multiple options are available including mobile banking, digital wallets and direct bank transfers.

• Minimum deposit amount: BDT 100.
• Minimum withdrawal amount: BDT 300.
• Deposits are usually Instant or credited to your account within a few minutes.
• Withdrawal requests typically take 1–3 Business Days takes time.
• The payment method for deposits and withdrawals must be the same.

Lycky8 does not charge any hidden transaction fees. However, your bank or payment provider may charge its own fees, for which Lycky8 is not responsible. If a deposit is delayed due to technical issues, please contact support.

Various types of bonuses and promotions are available on Lycky8. Each bonus offer has its own terms and conditions. These conditions must be read before accepting a bonus.

• Wagering requirement: A specified amount must be wagered before the bonus can be withdrawn.
• Duration: Each bonus must be used within a specified timeframe.
• Game restrictions: Some bonuses can only be used on specific games.
• Maximum bet limit: Maximum bet size may be limited while a bonus is active.
• The same bonus cannot be claimed multiple times.

Lycky8 reserves the right to change, cancel or add new conditions to bonus offers at any time. The terms that were in effect at the time a bonus was claimed will remain applicable.

All games on Lycky8 are powered by certified Random Number Generator (RNG) technology, which is regularly audited by third parties. This means every game outcome is completely random and cannot be controlled by anyone.

Keep the following in mind while playing games:

• Each game has its own rules and payout rates, which can be viewed within the game.
• If a game is canceled due to technical error, the bet amount will be refunded.
• If the internet connection is lost during a game, the outcome will be determined according to the server record.
• In Live Casino games, the dealer's decision is final.

Lycky8 is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Operating multiple accounts or claiming bonuses under multiple identities.
• Money laundering or transactions involving illicit funds.
• Attempting to hack or manipulate the platform software.
• Harassing or defrauding other users.
• Intentionally exploiting technical errors in the system.
• Using bots or automated software to play games.

All content on the Lycky8 platform — logos, graphics, text, software, game design — is the intellectual property of Lycky8 or its licensors. Using, copying, distributing or reproducing these without prior written permission from Lycky8 is prohibited.

Users may use the platform for personal and non-commercial purposes. Content from third-party game providers is subject to their respective licenses.

Lycky8 believes gaming should be a recreational activity. It should never be a cause of financial hardship or mental stress. To this end, Lycky8 provides the following facilities:

• Deposit limit: Set your own daily, weekly, or monthly deposit limits.
• Loss limit: Set a maximum loss limit within a specific timeframe.
• Break: Temporarily suspend your account for a specified period.
• Self-Exclusion: Option to deactivate your account temporarily or permanently.

Lycky8 operates a strict age verification system to keep minors away from gaming. Parents are requested to ensure that their children cannot access Lycky8 accounts.

Lycky8 reserves the right to change, limit or temporarily suspend any part of the service at any time. The platform may be temporarily unavailable for maintenance — during which time ongoing game data will be kept secure.

If any game or service is permanently discontinued, users will be notified in advance and balances will be refunded where applicable. Lycky8 does not bear liability for compensation if service is interrupted due to circumstances beyond control (natural disasters, cyber attacks, legal restrictions).

Lycky8 may update these Terms and Conditions at any time as needed. If significant changes are made, a notification will be sent to your registered email and clearly displayed on the site.

• The date of any changes will always appear at the top of this page as "Last Updated."
• Continued use of the platform after changes are made constitutes acceptance of the new terms.
• If you do not agree with the revised terms, contact support to close your account.

Any dispute between Lycky8 and the user will first be resolved through discussion. The following steps will be followed to settle disputes:

• Step 1: Contact the support team directly and provide details of the issue.
• Step 2: If support is unable to resolve the issue, it will be escalated to senior management.
• Step 3: If necessary, disputes will be settled through an independent mediator.

These Terms and Conditions are governed by the regulations of international gaming licensing authorities. Lycky8, as a licensed and regulated gaming operator, complies with all applicable laws.